After doing this long-term Car GPS Locator system solution, the following are some of the problems and solutions that Car GPS Locator customers often encounter. 1. After installing the Car GPS Locator, what is displayed on the platform map is not the location of the vehicle? A. There are several reasons for this. First, the Car GPS Locator has just been installed, and the vehicle is in a stationary state, The device does not transmit new location information to the server.. So the old positioning data is displayed. Just let the car go out for a few minutes to update the location information. Second, the signal conditions of the environment in which the vehicle is located are relatively poor, and the GPS satellite cannot be completely searched, resulting in the vehicle locator not receiving the signal. Third, Car GPS Locator the installation problem, the installation location is too closed, it is not easy to search for satellite signals again after the satellite signal is interrupted. If this problem occurs multiple times, it is recommended to adjust the installation location. Fourth, see if the SIM card is working properly.
2. After the remote power cut on the GPS platform, why can the vehicle still drive spontaneously? A: Make sure that the Car GPS Locator relay is wired correctly. In addition, the Car GPS Locator must be connected to the server. The vehicle is in a “stationary” or “driving” state, and the vehicle speed is below 20 km/h. If the positioner is offline, not positioned, or the vehicle speed is higher than 20 kilometers, the positioner will not cut off the oil even if the remote power cut is successful.
3, send the mobile phone command to the Car GPS Locator, why there is no reply or reply error A: The total situation is generally related to SIM cards and signals. You can check the status of the SIM card: First, dial the number on the SIM card of the vehicle locator to see if it is owed Second, check whether the SIM card has a GPRS traffic plan and SMS service. Third, the signal is poor in the area, and the SMS gateway is delayed.
4. Why does the data in the running statistics not match the actual situation? Does the mileage statistics match the actual mileage? A: The running statistics function on the monitoring platform is based on the location information uploaded by the locator to the monitoring platform. The position information of the positioner may be restricted by factors such as signal, environment, and fault. In other words, if the locator is offline or not positioned, and there is no accurate position data, the data of the running statistics may automatically retransmit some data, but this will have some errors with the actual route. Therefore, the operational statistics on the monitoring platform can only be used as a reference. 5, the vehicle's trajectory is not correct, the drift is very serious? A: This problem is usually caused by poor satellite signals. First, when our vehicles are driving or stopping, they usually encounter tunnels, high-rise buildings, or places with more trees. In this case, the GPS signal will be weaker and even completely shielded, and the equipment will not receive the signal. There will be a phenomenon of inaccurate positioning. Second, when the GPS signal of the device is interfered or the signal is blocked, the device will automatically switch to base station positioning or WIFI positioning according to the strength of the surrounding signal source. When the peripheral base station signal is strong, the Car GPS Locator will automatically connect to the base station for positioning.
Of course, there are more questions that are not listed in this article. If you have Car GPS Locator problems that users don't understand, you can also consult our online customer service.