Vehicle GPS Tracker Common Problems and Solutions

493 Published by admin 6月 28,2018

Q Sent via SMS command to the device,Why did not return information?

A: It may be caused by the following factors:

1.The device has no cell phone signal or power off, call the SIM card number on the device to see if there is a normal connection sound;

2.Check whether the card has opened the SMS function;

3, check the text messages stored on the card, if it is too much;

4, may be the delay of the SMS gateway;

Q: Why is the device offline?

A: Offline is the disconnection of the device from the server. After the offline, the Vehicle GPS Tracker data of the device cannot be uploaded to the server. Therefore, the current position of the device may not be seen on the platform.

There are usually several situations that can lead to offline:

  1. The device shuts down or is powered off.
  2. Dial the number of the SIM card in the device through the mobile phone. This is the case if you are prompted to turn off the phone or send an arbitrary command via the mobile phone's short message. Check whether there is any problem with the power supply line of the equipment, whether the line is powered off, and whether the power supply voltage and current are within the rated voltage and current range of the equipment.
  3. The device has no cell phone signal. Dial the number of the SIM card in the device through the mobile phone. This is the case if the prompt cannot be connected or is not in the service area. Park the car as far as possible in a better signal condition. The installation position should not be too sealing, do not have metal objects to block,to install top as much as possible. (In areas with no mobile phone signal such as underground garages, tunnels, remote blocking, etc., it will cause the device to go offline)


  1. The SIM card owes fees, whether the card owes fees, whether the Internet access function is enabled, whether the Internet access function takes effect and whether the package is changed. If it is a mobile SIM card, confirm whether the GPRS access point is cmnet. Appendix: If the GT02A Vehicle GPS Tracker is offline after the device is offline, try the following command, send FACTORY in sequence, 666666# (restore the factory settings, reply OK means success), RESET, 666666# (power off restart, reply OK means success ). If it is GT06 Vehicle GPS Tracker, FACTORY, 000000# FACTORY, 666666# (restore factory settings, reply Success! indicates success).


Q: The car is driving away. Why is it displayed in the previous position?

A: If it is a GT02A Vehicle GPS Tracker device, it is preferred to do so. The mobile phone composes an SMS: SENDS, 666666, 0# (Close the shock sensor, reply OK indicates success). Observe one or two days after the success of the setting. If the problem is based, please handle it as follows. Conventional: This phenomenon is because the device has not transmitted the latest positioning data to the server, and the old positioning data is still displayed.

Six indicators for shopping vehicle gps tracking devices

In China, with the huge profits of the domestic auto market and the high-tech veil of satellite p...

Do you like ? 257

Read more

Several tricks to prevent the car GPS locator from being removed

The car GPS locator has the functions of positioning, navigation and anti-theft. It has long been...

Do you like ? 337

Read more

You must understand the five gps tracker common sense questions

With the current widespread use of gps tracker. Many people encounter some common problems in the...

Do you like ? 284

Read more

The difference between Mobile Phone GPS and Vehicle gps tracker

Mobile phone GPS positioning and Vehicle gps tracker are essentially the same. They are all locat...

Do you like ? 300

Read more

How can solve trucking issues of vehicle gps tracking devices

The American Transportation Research Institute (ATRI) recently released their annual top 10 list ...

Do you like ? 272

Read more

How to install GPS and GSM antennas for gsm gps tracker

 At present, the GSM GPS tracker on the market is mainly divided into a built-in GPS tracker and ...

Do you like ? 441

Read more

Truck management vehicle GPS tracking solutions

Great-Will Truck management vehicle GPS tracking solutions The platform is easy to operate. The p...

Do you like ? 237

Read more

What is Vehicle GPS tracking system and how does it work?

The Vehicle GPS tracking system monitoring system uses data acquisition, mobile communication and...

Do you like ? 307

Read more